What This Is About?

CARS24 has partnered with SteeringWear to create exclusive winter merchandise for their employees. SteeringWear will produce and host these items on a dedicated section of its website, making them available for CARS24 employees to order directly. SteeringWear has been officially appointed as the vendor for this project by CARS24.

For any queries regarding this merchandise collection, please contact:   cars24swhelp@steeringwear.com

1. Our Collaboration

SteeringWear has been entrusted with manufacturing premium-quality winter merchandise based on designs provided by CARS24. These products are exclusively crafted for CARS24 employees and will prominently feature the company’s branding, as agreed upon by both parties.

2. Designs and Rights

• All designs, logos, and branding elements provided by CARS24 remain their sole property.
• SteeringWear does not own or create these designs and will utilize them solely for this project as directed by CARS24.
• SteeringWear retains full ownership of its proprietary manufacturing processes and methods, which are independent of CARS24’s intellectual property.

3. How It Works

• The merchandise will be hosted on a secure, exclusive section of SteeringWear’s website, accessible only to CARS24 employees.
• Employees can place their orders directly through this platform.
• Discounts or promotional offers available on SteeringWear’s regular website do not apply to this exclusive collection.
• Employees wishing to purchase items from SteeringWear’s regular collection must place a separate order.
• Only prepaid payment methods are accepted for this exclusive merchandise collection.

4. Shipping and Fulfillment

• Fulfillment Timeline: Orders from the CARS24 collection will be fulfilled within 4 business days of placement.
• Delivery Timelines:
  • PAN India: Delivered within 8-11 business days.
  • Gurgaon and Delhi: Delivered within 7-9 business days.
• Employees will receive a live tracking reference number and link once their order is shipped to monitor the delivery status.
• Shipping Charges: Pre-calculated rates are displayed at checkout. Note that COD is not available for this exclusive collection.

5. Confidentiality

• Any sensitive information exchanged during this collaboration will remain confidential and will not be disclosed to any third parties.
• This confidentiality obligation continues even after the partnership concludes.

6. Quality Assurance

• SteeringWear guarantees that all merchandise will meet the quality standards mutually agreed upon by both parties.
• All products will comply with applicable laws and safety regulations.

7. Returns Policy

• Returns are not eligible for this collection unless the product has a manufacturing defect.
• Claims of defects will be thoroughly reviewed, and SteeringWear will resolve them promptly.
• No refunds or exchanges will be provided if a customer orders the wrong size.
• We strongly recommend customers carefully review the size chart and select their size wisely before placing an order.

8. Issue Resolution

• SteeringWear will address any concerns related to product quality, defects, or delivery delays.
• CARS24 is not liable for any issues related to manufacturing or delivery.