FAQs

The Answers To Your Prominent Questions.

At Steering Wear, we value your trust and strive to provide an exceptional shopping experience. Below, you’ll find answers to some of the most common questions about our products, policies, and services. Should you require further assistance, our team is always ready to help.

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What kind of customer support do you offer?

We offer 24/7 customer support via email at help@steeringwear.com. Our team is committed to assisting you with your queries and resolving issues in the best interests of all parties. We strive to ensure a seamless and satisfactory experience for every customer.

Why is there a separate shipping charge?

At SteeringWear, we value transparency. Instead of inflating product prices to include hidden shipping costs, we keep our product prices fair and charge a separate shipping fee. This approach ensures you know exactly what you’re paying for, reflecting our commitment to honesty and clarity.

How will my order be packaged?

Your order will arrive in a sturdy, eco-friendly cardboard package designed to protect your items during transit. Inside, you’ll find a personal letter from us, expressing our heartfelt gratitude for your purchase and support.

What printing method do you use for your products?

We use the DTF (Direct-to-Film) printing method, known for its durability and vibrant finish. This ensures your designs remain intact, even after regular ironing and washing. Our prints are tested to resist fading for over 150 washes, offering exceptional quality and longevity.

How can I track my order?

Once your order is processed and fulfilled within 2–3 business days, you will receive an email with a shipping confirmation and a tracking link. This link allows you to monitor your order's journey. Please note that shipping typically takes 7–9 days to reach your location.

Do you accept returns or refunds for incorrect sizes?

We regret to inform you that we do not accept returns or refunds for incorrect sizes. Each product page includes a detailed size chart to help you make an informed decision. We kindly request you to refer to the chart before placing your order, as sizing errors are not covered under our return policy.